Network Operations Center Engineer in EMAPTA

Remote | Semi Senior | Full time | SysAdmin / DevOps / QA

Gross salary $1600 - 1900 USD/month

1 applications

💤 Last checked 1006 days ago

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ⓘ Requires applying in English

About the Role:
Like a NOC engineer you will monitor circuits and network infrastructure for potential outages and service degradations.

Conditions:

Location: Colombia.

100% Remote.
Full-time.
Indefinite term contract.

If your interested and you fill the previous requirements, please apply with your english resume, and fill the link below:

https://forms.office.com/r/gBYuupUAM2

Or through your linkedin profile:

https://www.linkedin.com/jobs/view/3577428454/?capColoOverride=true

Funciones del cargo

Respond to Network troubles related to voice and data.
Resolve troubles via ServiceNow ticket system, email, or phone.
May need to join conference bridges with customer to resolve network issues.
Ability to be teacher and learner – share knowledge and learn new technologies.
Help with documentation that may be needed to educate NOC technicians.
Be an escalation point of contact for significant outages.
Must be self-starter.
Meeting with Internal stakeholders to discuss NOC operational issues.
Work with voice vendor on any network “bugs” that may need patched.
Help with root cause analysis – so Incident management team can deliver RCA’s.
Familiar with network best practices – maintenance windows, config backups.

Requerimientos del cargo

English level B2.
At least 1 year in similar roles.
Familiar with NMS tools.
Able to work in a 24/7 NOC.
Experience with Linux, Cisco, Dell / Cumulus, BGP troubleshooting.
Experience with circuit / transport troubleshooting.
Experience with IP networks.
Familiar with email, phone, ticket system best practices.
Experience with hardware, software, including servers, VMs ect.
Be able to document / network diagrams / viso.

GETONBRD Job ID: 40385

Conditions

Fully remote You can work from anywhere in the world.

Pet-friendly Pets are welcome at the premises.

Computer provided EMAPTA provides a computer for your work.

Informal dress code No dress code is enforced.

Vacation over legal EMAPTA gives you paid vacations over the legal minimum.

Remote work policy

Fully remote

Candidates can reside anywhere in the world.

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About EMAPTA

Emapta is an outsourcing company that offers premium talent, dedicated teams, total flexibility, and data security to help businesses worldwide become more efficient and profitable. — EMAPTA's full profile