How can I get an invoice for my subscription?

Get on Board invoices depend on the payment method and plan type. This overview helps finance teams download receipts and keep tax details updated.

How invoices are issued

• Credit card subscriptions (annual or quarterly) generate a U.S. invoice as an international purchase.
• Wire transfer subscriptions are activated manually by our team. Local invoices are available only for annual Recruiter, Corporate, or higher plans in Chile and Peru. Email sales@getonbrd.com with your billing details.

Where to access your invoices

When you pay, you receive the invoice by email. You can also access it from your company account:

1. Confirm you have an admin role.
2. Go to your company profile.
3. Open the top-right menu and select Invoices.

Add or update billing details

Your invoice can include your legal company data.

1. Go to Settings.
2. Open Company info.
3. Fill in Tax and invoicing info (legal name, tax ID, address).

Once saved, future invoices use that information.

I paid without completing billing info

Update your billing details in your company account and the invoice will refresh automatically.

Related articles

• Do subscriptions renew automatically or do I have to pay again manually?
• What payment methods can I use in Get on Board?
• What is the difference between user roles in a company account?