Sign in
Employers
Professionals
Sign up
Employers
Professionals
System
Light
Dark
Help & Support
Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.
Can't find what you're looking for?
Contact us
.
Account access and security
How do I enable two-factor authentication (2FA) on my account?
My account was disabled or locked, what should I do?
What do I do if I get an error in the platform?
What security conditions must my new password meet?
How can I access my account if I have changed my email address in the social network I use to log in?
View all
Company profile and team management
How to describe your company briefly and effectively
How to manage users and roles in a company account
How to customize and improve your careers page
How can I change the name and information of my company?
What are team groups and how do I use them?
View all
Professional profile and preferences
How can I change my profile picture?
Let the jobs come to you by adding your tech skills to your profile
Can I delete my profile as a professional?
Showcase your profile by demonstrating your English level
Can I change my preferences to receive or stop receiving some jobs in the mail?
View all
Applying to jobs
Should the salary expectation when applying for a job be net or gross?
Problem with my application: "Enter a valid value"
Problem with application: LinkedIn URL validation
How can I apply for technology jobs on Get on Board?
How can I import my CV from LinkedIn to apply for a job in a fast way?
View all
Job posting setup
Must the salary offered be public or can it be confidential?
If I post a job in confidential mode, will my company details be displayed?
What do the seniority levels mean on Get on Board?
How to write a clear job posting (description + screening questions)
How can I define the seniority of the professional I wish to hire?
View all
Job lifecycle and moderation
What is the difference between closing and unpublishing a process?
Job moderation policy
How does the job review and moderation process work?
What does it mean to refresh the date of my jobs?
Why was my job ad rejected?
View all
Recruitment process and evaluation
How to create and apply assessment scorecards in a recruitment process
Re-open vs duplicate a hiring process (when to use each)
Who can see the private notes?
How are a company's response times calculated?
Which discard reasons can I select in my selection process?
View all
Talent database and sourcing
What is Talent Database?
How does the Get on Board matching algorithm work to find tech talent?
How can I invite a professional to apply for my job ad?
How to write an effective invitation message to attract candidates
Can I directly access the contact data in the Talent Database?
View all
Promotion and visibility
What is LinkedIn Limited Listings and how does it work?
How to boost a job posting (visibility + invitations)
What is a featured job (Pin) and how to pin a job
What happens if I pay a Boost or unlock and the ad is not successful?
How to improve your jobs' positioning
View all
Plans, billing, and invoices
How do I cancel an automatic subscription?
Do subscriptions renew automatically or do I have to pay again manually?
What are the benefits of subscription plans?
Why is a VAT (IVA) tax charged on my Get on Board purchase?
How can I get an invoice for my subscription?
View all
Products and add-ons
What's an ATS software?
What is Quick Apply and how does it work?
What is Superpower AI and what does it include?
What are the profiles of the Get on Board 'Cultural Fit' test?
Efficient ATS for organized recruiting: Improve management of the recruitment process with an integrated system
View all
Integrations and developer tools
How to get a Lever v1 API key (Data API key)
How can I make my jobs appear automatically on LinkedIn?
Integrate Get on Board with your external ATS (Lever, Greenhouse)
How can I refresh my job or career page preview on LinkedIn?
What are Get on Board's Webhooks useful for?
View all
×
Help & Support
