Median response times from a company to applicants are calculated from team member replies in open applications and unlocked processes, using these rules:
- Only responses sent in the last 12 months are considered.
- Response times over 45 days are excluded.
- We use median (not average) to avoid outliers distorting the value.
- Closed applications and locked processes are excluded.
Exact response time
If your company has a subscription plan with advanced metrics, you can see the exact median global time (days and hours) in the Stats section of your job Dashboard.
Response times are calculated from three perspectives:
- Global company response time: all responses from all team members in all jobs during the last 12 months (shown once there are at least 10 measured responses).
- Response time per job: responses within a specific job (shown once there are at least 20 measured responses).
- Response time per team member: individual response time. This is an advanced metric for Recruiter, Corporate, and Unlimited plans (shown once there are at least 10 measured responses).
Public job views display a response time range (for example, “Replies between 1 to 7 days”). The range is calculated as the median plus/minus half the standard deviation and rounded to days, so higher variation produces a broader range.
How the range changes per job
If a job is too new to have enough responses, the global company range is shown. Once the job has enough responses, the job-specific range appears instead. Replying promptly improves both the job range and the global range over time.
We always show response times publicly as a range, not an exact value.
If your company uses an external ATS integration, response time values are hidden from public job views.
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